Found this site (via Timeshare Talk) when idly Googling. Not sure which Forum to Post under as my situation seems to fall under several categories. Hence the subject title!
My first comment is that I am pleased I found the site. I did think I was alone in experiencing problems with MacD and it's gratifying (in a sense)to know there seems to be some common threads among the complaints.
Secondly I'm quite surprised there haven't been many postings in recent weeks/months. Does this suggest all is "hunk dorey" or that Members are now satisfied with progress they have made with their issues??
Now a summary of my situation: In March 2003 we visited Villacana, at the time owning the one week there and one week at Dona Lola. We were approached by the Sales Team & told that there were two consecutive weeks available at Villacana & would we be interested in buying. We liked Villacana & there were many advantages in the weeks offered and the fact that they were 2 weeks together.
However I told the Sales people we could not afford 4 weeks maintenance per year & I would have to sell our existing weeks first. Of course we fell for the "yes but you'll miss this opportunity".
We then fell for the "don't worry there's a demand-we'll sell it for you within a few weeks-no problem--blah blah blah"
Of course-no re-sale! For 18 months + we paid the four weeks mantenance. Had no feedback from their resale people-went fast track no joy. Poor admin from MacD meant we received letters stating we hadnt paid for any weeks. We stopped paying for original 2 weeks & I wrote to MacD. explaining why and in additiopn spoke to people there. They told me the people who sold the extra weeks had left the company three weeks later
NCS got involved and I was threatened with Court. I backed down and paid monthly d/d to them for 12 months. Still no communication as regards re-sale although somewhere along the line there were further admin hiccups when I was accused by MacD of not paying NCS as they didnt have a record of this. After the 12 months I ceased paying again. Further letter from them threatening court action & inviting me to ring Alfaber and discuss matter. This I did. Lady gave me all the sympathy sounds and said she's speak to her manager and also the the "new sales manager in Spain" both of whom would contact me. Neither did.
A few weeks later another letter threatening court action. All along I have told them I would contest any court action on the grounds that the sales team misled us as regards the ease with which the two original weeks could be sold. and I again responded to this effect- also telling them that if they insisted on payment for the original weeks maintenance I'd have to stop paying for the two "new" weeks . (Which I have been paying without default) and so the cycle would continue. Strange also that within weeks of gaining the commision on the sale the sales people left.
Looking at some of the threads on the Forums it seems I'm not the only one alleging a form of misleading at point of sale. It occurs to me that such a pattern may be of significance in defence of any court action. Any views on this and whether it's worth those buyers who feel they were misled makinmg themselves know to each other to mutual benefiT?
Sorry I've gone on a bit.
